Privacy Statement

How we handle your personal data.

What data do we process?

Reservations

Name, email address, phone number, desired treatment and preferences.

Legal basis: Performance of the agreement.

Retention period: In accordance with legal requirements, maximum 2 years after last contact.

Contact form

Name, email address and your message.

Legal basis: Legitimate interest (answering your enquiry).

Retention period: In accordance with legal requirements, maximum 2 years after last contact.

Gift vouchers

Name, email address and payment details of the buyer.

Legal basis: Performance of the agreement.

Retention period: In accordance with legal requirements, maximum 2 years after last contact.

Newsletter

Email address.

Legal basis: Consent (you can unsubscribe at any time).

Retention period: In accordance with legal requirements, maximum 2 years after last contact.

Website analytics

Anonymized visit data, page views, device type.

Legal basis: Legitimate interest (improvement of our website).

Retention period: In accordance with legal requirements, maximum 2 years after last contact.

Job applications

Name, contact details, CV and cover letter.

Legal basis: Consent and legitimate interest.

Retention period: In accordance with legal requirements, maximum 2 years after last contact.

Health intake

Relevant health data for safe treatments (e.g. pregnancy, allergies).

Legal basis: Explicit consent.

Retention period: In accordance with legal requirements, maximum 2 years after last contact.

Contact

Five City Spa
Obrechtstraat 40, Utrecht
info@fivecityspa.nl | +31(0)30 888 4757